Answer:
Step-by-step explanation:
Maintaining a good relationship with prospects during the negotiation process is key to successful sales. A skilled salesperson must be able to effectively communicate, actively listen, and understand the prospect's needs and concerns. The salesperson must also be patient, empathetic, and able to build rapport with the prospect. Other important skills include the ability to adapt to the prospect's communication style, negotiate fairly and transparently, and handle objections in a respectful and tactful manner.
In addition, a salesperson should be knowledgeable about their product or service, and able to clearly articulate its value to the prospect. These skills, when utilized effectively, can help build trust, credibility, and ultimately lead to successful sales.