Question

Nurturing your loyal customers is a good idea because they are more likely to:

A) leave negative reviews
B) refer their friends and family
C) ask about your marketing strategy
D) increase your cost per lead

Answer 1

B) refer their friends and family.

Nurturing loyal customers is a good idea because they are more likely to refer their friends and family to your business. They have had positive experiences with your products or services, which increases the likelihood that they will recommend your business to others. This can lead to new customers and increased revenue.