Question

Your cousin got married recently. You helped your cousin to arrange the wedding celebration at a top

hotel. The celebration was enjoyable but the hotel made some mistakes. You decide to write a letter to
the hotel manager about the wedding celebration.
Write your letter. You must include the following:
• the names of the couple who got married and the date of the celebration
• what the guests enjoyed about the celebration
• details of the mistakes the hotel made and what you would like the hotel to do about what happened.
Cover all three points above in detail. You should make your letter polite and informative.
Start your letter ‘Dear Hotel Manager’ and remember to supply a suitable ending.

Answer 1

Answer:

Dear Hotel Manager,

I am writing to you regarding the wedding celebration of my cousin, Sarah Johnson, and her husband, Michael Smith, which was held at your hotel on the 15th of April. Firstly, I would like to thank you for your services and facilities that made the event enjoyable for the guests.

The wedding celebration was a memorable event for everyone who attended. The guests enjoyed the delicious food, the beautiful decorations, and the excellent service provided by your staff. The event coordinator also did a great job in ensuring that the ceremony and reception ran smoothly.

However, I regret to inform you that there were some mistakes made by the hotel that detracted from the overall experience. Firstly, the room assigned to the bride and groom was not cleaned properly, and the sheets and towels had stains. Secondly, some of the guests had difficulty finding their rooms as the signage was unclear, which caused some inconvenience. Finally, the DJ played the wrong song during the first dance, which caused some embarrassment for the newlyweds.

I kindly request that the hotel takes appropriate action to rectify these issues. It would be greatly appreciated if you could ensure that the housekeeping staff pays more attention to detail when preparing the rooms for guests. Additionally, please review and improve the signage throughout the hotel to make it easier for guests to navigate. Finally, I would appreciate it if you could offer some compensation for the mistake made by the DJ during the first dance.

Thank you for your attention to this matter, and I hope that you can address these issues as soon as possible. We look forward to having more memorable events at your hotel in the future.

Sincerely,

[Your Name]

Step-by-step explanation: