Question

Which of the following problems might occur with the new performance appraisal system at L.I.J.M.C.? Check all that apply.

(A) Employees will not be able to understand the new system.
(B) Patient satisfaction ratings might be influenced by something that is not related to a particular employee.
(C) Objective ratings, such as infection rates, might be influenced by something outside of the staff's control.
(D) Managers will be less likely to use the new system.

Answer 1

The new performance appraisal system at L.I.J.M.C. might encounter problems such as employees struggling to understand it, patient satisfaction ratings being influenced by external factors, objective ratings being affected by factors outside of staff control, and managers being less likely to use the new system.

Step-by-step explanation:

The new performance appraisal system at L.I.J.M.C. might encounter the following problems:

1. Employees will not be able to understand the new system. This can occur if the system is overly complex or lacks clear guidelines and instructions.
2. Patient satisfaction ratings might be influenced by something that is not related to a particular employee. For example, if a patient has a negative experience with a different aspect of the hospital, it could impact their satisfaction rating for a specific employee.
3. Objective ratings, such as infection rates, might be influenced by something outside of the staff's control. For instance, if there is a sudden increase in community-acquired infections, it could affect the infection rates and unfairly impact staff ratings.
4. Managers will be less likely to use the new system. This can happen if the system is not user-friendly or if managers perceive it as burdensome and time-consuming.

Answer 2

Possible issues with a new performance appraisal system at L.I.J.M.C. include employees' understanding of the system, the impact of external factors on patient satisfaction and infection rates, and manager utilization rates.

Step-by-step explanation:

Several problems might arise with the implementation of a new performance appraisal system at L.I.J.M.C. (A) Employees may struggle with understanding the new system, which could impede its effective usage. (B) Patient satisfaction ratings, often used as a performance metric, could be impacted by factors unrelated to an individual employee's actions, thus misrepresenting their performance. (C) Similarly, supposedly objective rates such as infection rates could be influenced by external factors beyond the staff's control, making such metrics unreliable for precise performance assessment. Lastly, (D) is less likely because if managers find the new system too complex or time-consuming, they may be reluctant to utilize it fully.