Question

Erin is a member of the administrative team at a small office and must choose a new electronic scheduling program. Erin lists several software options and explores the benefits and drawbacks of each. She chooses the best one—it’s easy to use, is moderately priced, and will improve the efficiency of the scheduling process. Erin’s very excited about the new program and installs it on all of the computers after the employees have left for the day. The next day, to her surprise, Erin receives several phone calls from employees complaining about the new program. Which habit of poor decision making might have led to this result?

A. oversimplification of the issue

B.

lack of communication

C.

fear of making an independent decision

D.

over-reliance on past experience

Answer 1

The answer is B: Lack of Communication

Step-by-step explanation:

Erin lacked to communicate to her employees that she was installing a new program on their computers, she should have asked them first before they left.

Answer 2

Answer: B. lack of communication

Step-by-step explanation:

One of the habits of poor decision making is a lack of proper communication between members of a team. The team might not be the final decider in acquisition but as it affects them, they should have a say in the matter because it will enable them utilize whatever is acquired as best they can because they will have a rough idea of what to expect.

Erin did not tell any of the employees that they would be getting new software so they were blindsided and did not know how to operate it or what it even was. Had Erin communicated this sooner, there would have been less calls of compliant.