Answer:
The dual authority structure of a matrix violates the concept of unity of command, which is a principle of good organization. The principle of unity of command states that each employee should have only one direct supervisor or manager, to whom they are accountable and from whom they receive instructions. This helps to ensure consistency and clarity in decision-making, and it helps to avoid conflicts or confusion that can arise when employees receive conflicting instructions or feedback from multiple supervisors.
In a matrix organization, however, employees may have two or more bosses or managers, each of whom has some level of authority over their work. This can create ambiguity and uncertainty for employees, as they may receive conflicting instructions or have to balance competing demands from different managers. Additionally, it can make it difficult to assign responsibility or evaluate performance, as it may be unclear who is ultimately responsible for a particular task or project.
Therefore, the dual authority structure of a matrix violates the principle of unity of command, which is an important concept of good organization.