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A Status letter should be mailed to the grievant no later than the 30th calendar day if there has been no contact between

the consumer and the investigator.
A. O True
B. O False

User Liolik
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1 Answer

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B. False

A status letter should be mailed to the grievant if there has been no contact between the consumer and the investigator within 45 calendar days, not 30 calendar days.
User Bjorn Thor Jonsson
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