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during the shift report, the night charge nurse tells the day charge nurse that the night unlicensed assistive personnel (uap) is totally incompetent. what is the best response for the day charge nurse to give?

User NewPtone
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The best response for the day charge nurse to give is to ask for specific examples of the night UAP's incompetence and to remind the night charge nurse that making such generalizations is unprofessional and can negatively affect team morale. The day charge nurse should also emphasize the importance of addressing specific issues with the UAP's performance through constructive feedback and education.

User John Hoven
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