Question

Dawkins Engineering Ltd. Case Study

Background of Company
Mr. Lesgar Dawkins has recently handed over his 40-decade old engineering machine shop
company to his children Gavin and Shanel Dawkins. There are currently two locations, one in
Kingston and the other location in Ocho Rios, St. Ann, Jamaica. Dawkins Engineering Ltd.
specializes in manufacturing and repairs of metal products; including services for Bakery machine,
Engine Blocks, Tractor parts and Wheel Bearings. They also provide servicing of all metals and
other service requirements. The quality products and services and services are excellent but there
is no Vision and Mission Statements. It is not clear what the strategic objectives of Dawkins
Engineering Ltd. Gavin is a UTech, Jamaica graduate with a Bachelor of Science Degree in Computing and Information Technology, and his sister Shanel is currently pursuing the Bachelor of Business Administration at UTech, Jamaica. Gavin is the Managing Director for both locations while Shanel is responsible for HRM and Administration. The senior Dawkins has been managing a relatively profitable business over the years with limited academic qualifications.

Answer 1

To improve recruitment, selection, orientation, training and development, and employee retention at Dawkins Engineering Ltd, I recommend the following steps:

1. Develop clear Vision and Mission Statements to guide the company's strategic objectives and inform the recruitment process.
2. Establish a formal HR department with well-defined HR systems and policies, ensuring Shanel is equipped with the necessary competencies or hires a qualified HR manager.
3. Create job descriptions and specifications for each position, including the Junior Engineer (Machinist), to clarify roles and responsibilities.
4. Design a comprehensive recruitment process that utilizes various channels, such as online job boards, social media, and industry-specific networks, in addition to traditional newspaper advertisements.
5. Draft a job advertisement for the Junior Engineer (Machinist) position that includes a brief company overview, job responsibilities, required qualifications and experience, and application instructions.
6. Implement a structured selection process that involves formal interviews, assessments, and reference checks to ensure candidates possess the necessary skills and cultural fit for the company.
7. Develop an orientation program for new employees that covers company values, expectations, policies, and procedures, as well as a tour of the facilities.
8. Design a training and development program that provides ongoing skill development, addresses knowledge gaps, and promotes career growth.
9. Implement performance evaluations, employee feedback systems, and recognition programs to improve employee satisfaction and retention.
10. Regularly review and update HR policies, procedures, and programs to ensure they remain effective and aligned with the company's strategic objectives.

By implementing these recommendations, Dawkins Engineering Ltd can attract and retain highly skilled employees, foster a productive work environment, and maintain a competitive edge in the market.