Question

You have been asked to do a training session on improving interviewing skills. Make a list of things you experienced and know about good communication during an interview from both the interviewer and interviewee perspective.

Respond to at least one other learner meeting the minimum word count requirement.

Answer 1

Importance of good communication skills from an interviewer's perspective:

• Good communication would help an interviewer to explain about the vacant position and its requirements
• It will help the interviewer to understand the interviewee and know about his/her past experience and knowledge
• See if a potential employee will be able to successfully represent the company's brand and positively spread awareness of that brand
• Determine if a candidate will be able to effectively handle unsatisfied customers in an empathetic manner
• The interviewer will be able to determine if someone will be able to work well within a team

A training session for the importance of good communication skills for interviewers should include how to gauge a candidate's knowledge, abilities, and their skills. The training can be distributed in the following sessions:

• Typical questions that can be asked at the beginning and expected answers
• How to look for signs and words to gauge candidates about their expected behavior
• Understand the job requirements in details and what kind of people would fit into the role
• How to explain and write acceptance and rejection emails to potential candidates