Answer:1. Empathy. An emotional connection with another person, without feeling sorry for them.
Genuine empathy includes what Aristotle referred to as logic, emotion, and goodwill.
It is not just putting yourself in someone else’s shoes.
It means I know I disagree with you, but I can understand where you are coming from.
Reciprocity is not expected.
2. Appropriate Self-Disclosure. Sharing personal information with others.
Self-disclosure belongs to no one but ourselves.
It is a person’s right and responsibility to self-disclose.
No one has the right to make you self-disclose – it is a voluntary act.
There is a relationship between the length of the relationship and the depth of disclosure.
3. I own my feelings and thoughts. It is one’s job to speak for oneself.
Using “I” allows us to communicate the things we want, feel, and believe.
It is “I” language vs. “You” language. “I am unable to help when I am being yelled at” versus “If you yell at me again you will make me hang up the phone”.
It is not blaming.
4. I have descriptiveness. How I give and receive feedback.
Includes empathy, appropriate self-disclosure, and owning one’s thoughts and feelings..
Carrying my end of a conversation.
Using specific, concrete, and descriptive statements versus vague, abstract, and evaluative messages. If you say, “You have a ‘bad attitude’” – ask yourself what does ‘bad attitude’ means.
5. Behavior Flexibility/Adaptability. Adapting to the context a person is in.
Diagnosis– ability to understand our own interpersonal context and the other person’s.
Effectuation– capacity to act on the understanding of the context.
Explanation: yes.