Question

Bahama Bistro Project: Test for Comprehension Below are some of the steps the team took during the Analyze Phase. Please drag and drop the steps into the appropriate order. 1. State the Root Cause Hypotheses 2. Conduct a 5 Whys on likely causes 3. Conduct Data and Process Analysis 4. Develop a Fishbone Diagram with the team 5. Use data, observation or logic testing to verify causes

Answer 1

In the Analyze Phase of the Bahama Bistro Project, steps must be arranged logically, starting with problem analysis, formulating hypotheses, visual diagramming, detailed data evaluation, digging deeper with the 5 Whys technique, and confirming causes with logic testing.

Step-by-step explanation:

To address the Bahama Bistro Project during the Analyze Phase, it's crucial to organize the steps in a logical sequence to establish a clear cause-and-effect relationship. Here's the appropriate order:

1. Analyse the problem and identify what information is given.
2. State the Root Cause Hypotheses.
3. Develop a Fishbone Diagram with the team to visually arrange possible causes.
4. Conduct Data and Process Analysis to gather facts about the hypotheses.
5. Conduct a 5 Whys on likely causes to delve deeper into the root of the problem.
6. Use data, observation, or logic testing to verify causes and validate the hypotheses.

By following these steps in order, the team can methodically sift through information, identify likely issues, and confirm them with evidence, ensuring a sound analysis and facilitating the transition to problem-solving actions.

Answer 2

This is the correct order of the steps the team took during the Analyze Phase:

1. Develop a Fishbone Diagram with the team
2. Conduct a 5 Whys on likely causes
3. Use data, observation or logic testing to verify causes
4. State the Root Cause Hypotheses
5. Conduct Data and Process Analysis

What are these steps?

Develop a Fishbone Diagram with the team: This is a visual tool that helps to identify and organize the potential causes of a problem. The team can brainstorm all of the possible causes and then categorize them into major categories.

Conduct a 5 Whys: This is a technique that helps to drill down to the root cause of a problem. It involves asking "why" five times to each of the potential causes identified in the Fishbone Diagram.

Use data, observation or logic testing to verify causes: Once the team has identified some potential root causes, they need to use data, observation, or logic testing to verify them. This may involve collecting new data, analyzing existing data, or observing the process itself.

State the Root Cause Hypotheses: Once the team has verified some root causes, they can state them as hypotheses. These hypotheses can then be tested further through additional data collection and analysis.

Conduct Data and Process Analysis: This step involves collecting and analyzing data about the problem. This data can be used to identify trends, patterns, and relationships that may help to explain the problem.