Answer: My personal answer would be C Since it concludes together
Explanation: My answer might be wrong, that's just my personal answer
Complexity of the conflict
sympathies and antipathies
Social competence the conflict opponent
Causes of conflict
Duration of the conflict
Escalation levels 1 to 3 - the win-win level
Stage 1 - Hardening
In conflict research, stage 1 is called hardening. Every conflict begins with tension. In the workplace, this is often the clash of different opinions about who takes on which task. Everyday arguments about duties at work or in private life are often not perceived as the beginning of an escalating conflict.
Stage 2 - the conflict intensifies
If the conversation fails to reach agreement, the conflict intensifies. In stage 2, the debate becomes louder, the tone more severe, and a disagreement develops into a full-blown quarrel. If one partner refuses to take out the trash every day, a fight ensues. In order for the conflict to be resolved, it is important to listen to everyone's point of view.
Stage 3 - words are followed by deeds
The 3rd escalation stage offers good chances for a peaceful conflict resolution and is considered a win-win situation. The pressure on the conflict partners increases, as everyone wants to assert their own opinion. Conversations are partly broken off or there is no more verbal communication. Silence reigns in the relationship. Silent reproaches are now followed by actions. The partner is deliberately ignored. To avoid an escalating conflict at work, employees take sick leave.
Escalation levels 4 to 6 - the win-lose level
Level 4 - the search for allies begins
In a prolonged conflict, allies are sought to help convince the opponent of one's own opinion. The focus is no longer on the matter at hand, but on winning the argument. In the workplace, different camps form among the disputing employees. Each side tries to win more allies in order to convince the boss that they, as the majority, are in the right.
Level 5 - Loss of face
The disputes are becoming more extreme. Instead of logical arguments, insinuations are used to fight for victory. Employees who belong to the other conflict party are ridiculed, denounced or falsely accused. The 5th escalation stage is often accompanied by a complete loss of trust. Moral credibility is also called into question when the HR department is informed of a colleague's supposed mistakes and the situation is unnecessarily dramatized.
Level 6 - Implement threat strategies
If a conflict cannot be resolved through diplomacy, unfair means are used. Threats are intended to illustrate one's own power and to persuade the opponent to give in. For example, in the job is threatened with dismissal and in the private sphere with separation or divorce. Depending on the strength of the conflict, drastic measures can be threatened, such as in the case of divorce: "I'll take your children away from you" or in the professional sphere: "I'll make sure that you never get a good job again!
Escalation levels 7 to 9 - the lose-lose level
Level 7 - the destruction begins
From the 7th escalation level onward, the actual cause of the conflict is no longer the issue. The conflict increasingly gets out of control. The only important thing is to inflict as much damage as possible on the opponent. In the professional sphere, this escalation level is rarely reached, while problems in private life escalate more frequently. In couples who have a Separation cannot cope, the emotions run much deeper than in the case of work-related conflicts, which tend to be dealt with on a more rational level. Anger, jealousy, sadness and Disappointment about the unfaithful partner have a destructive effect on the relationship level. In this case, joint discussions are often no longer possible without professional support.
Level 8 - Fragmentation
The opponent is to be literally destroyed with deliberately planned acts of destruction. In the 8th escalation level, the use of physical or psychological violence is not excluded. Often, even the other person's family is verbally attacked in order to destroy their reputation. The disputants don't seem to care about anything. With good Conflict Management a conflict can be resolved at an early stage.
Level 9 - Together into the abyss
If the 9th escalation level is reached, the resolution of the conflict is no longer possible without competent outside help. The situation is so emotionally charged that every word leads to further escalation. Even one's own destruction is taken into account. The only thing that helps here is to remain calm and to call on professional support.