Final answer:
For an effective team, shared goals, complementary skill sets, and positive synergies are crucial, while relationship conflicts and unclear accountability indicate issues. Including members from new product development and finance can enhance team diversity and goal achievement. Conflicts should be identified and managed effectively, and establishing a common purpose through an offsite retreat can foster team unity and productivity.
Step-by-step explanation:
When distinguishing between workgroups and teams, it is crucial to consider the specific characteristics that make an effective team. An effective team would have a shared goal that allows members to realize their collective performance, demonstrate complementary skill sets, and exhibit positive synergies. However, if the team's biggest problem is relationship conflict, mutual and individual accountability becomes unclear without a measurable goal, and a lack of an established clear process, these are indicators that the team needs improvement.
In the scenario of adding people from other departments to the team, it is recommended to include someone from new product development and finance. These additions can bring diverse expertise, aiding in determining product feasibility and quantifying opportunities in terms of revenues and profitability, respectively.
When conflicts arise within a team, it is essential to identify the nature of the conflicts, whether they are relationship-based or task-oriented, and decide if they are detrimental to the team's performance. Appropriate actions can then be taken, such as resolving conflicts or offering training to improve team dynamics.
Lastly, establishing a team's common purpose is a foundational step toward unity and productivity. Scheduling an offsite retreat could be an instrumental approach to align team members on a common purpose while facilitating team bonding and understanding of each other's contributions.