Answer:
4y^2
Explanation:

9 is a square of 3
Let's write a formula for the square of the difference:

In the first place we can write 3x, because:

Now, -12xy could be the product of 3x and -4y (but it has to be half the product, so we write -2y instead)
In order to get a perfect square, we need to choose such numbers that can be changed in the form of this formula:
(3x - 2y)^2 = 9x^2 - 12xy + 4y^2
That means, 4y^2 must be added