Question

For this activity, you will respond by email to the following scenario. You will treat the scenario as if it was a work place and respond in an email to the person’s queries using formal language, terms and format.

You can research the information you need to answer the customers query to make you answers more realistic.
You will send your response to your teacher as an email. Not as an attachment just typed up correctly in the body of the email. Your email will need to be at least 200 words in length.
You will then answer the two questions in sentence format in no less than fifty words and giving an example where possible.

Scenario:
Fred Nurks has rung the computer shop that you work at and wants to buy a laptop. He has asked that you send him an email containing all the information he will need to know about two brands of laptop so he can choose the most appropriate one to buy. Information to include will be:
· Size of computer
· Price
· Hard drive capacity
· RAM
· Which Windows
· And other programs on it
· Any other information you think is relevant.

Do a snip it, then copy and paste your email here too
Answer text

Answer 1

Good Morning Mr. Fred Nurks,

I see you've contacted our network to inquire about two of our best selling laptops. In this email, you will find all of the information you will need to know about both brands including Lenovo, and HP. It seems that you have selected the Hp Dragonfly Pro, and the Lenovo Yoga 7i (16 inch Intel) - Storm Grey, is that correct?

The HP Dragonfly Pro is a thin device with a 14" touch display. It harbors an installed cache memory of 12MB, runs on 16 GB of RAM, and uses Windows 11. While there is no optical dvd or cd drive, this slate blue laptop has a storage of 512GB. The standard rate of this computer is $1570.99.

The Lenovo Yoga is a foldable tablet transforming laptop that runs on a 12th generation Intel Core processor. The operating system is Windows 11 (Home 64), and the memory is 16 GB. It is hardwired with storage of up to 512 GB of additional space, and has a one year warranty. Key features include a fingerprint reader to lock, and unlock your device, as well as a white backlit keyboard, touch screen, and low blue light. While the price for this device is negotiable, the standard rate is $824.99.

Thank you for your much valued time, if you have any other questions, or concerns, please email me back at .

Have the day you deserve,

(Name)