Answer:
Answer to QUESTION 14:
As Hamish is working with older people who may have hearing difficulties, it is essential that he communicates in a way that helps his clients understand him. Here are some tips for Hamish to communicate effectively:
1. Speak slowly and clearly: Hamish should speak slowly and clearly, enunciating each word properly. He should avoid speaking too fast or mumbling.
2. Use simple language: Hamish should use simple language and avoid using complex words or phrases that his clients may not understand.
3. Repeat if necessary: If his clients do not understand what he has said, he should repeat it using different words or rephrasing the sentence.
4. Use visual aids: Visual aids such as pictures, diagrams, or written instructions can help his clients understand what he is saying.
5. Avoid jargon: Hamish should avoid using jargon or technical terms that his clients may not be familiar with.
6. Be patient: Hamish should be patient and allow his clients time to process what he has said before moving on to the next point.
7. Listen actively: It is important for Hamish to listen actively to his clients and ask questions to ensure they have understood what he has said.
By following these tips, Hamish can communicate effectively with his clients and ensure they receive the best possible care.
Answer to QUESTION 15:
Ethical decision making involves a systematic approach to evaluating ethical dilemmas and making decisions based on ethical principles. Here are the steps involved in ethical decision making:
1. Identify the problem: The first step in ethical decision making is to identify the problem or dilemma at hand. This may involve gathering information and consulting with others.
2. Gather information: Once the problem has been identified, it is important to gather all relevant information related to the issue. This may involve researching laws, policies, and ethical guidelines related to the situation.
3. Identify stakeholders: Identify all stakeholders who may be affected by the decision and consider their perspectives and interests.
4. Evaluate options: Evaluate all possible options for addressing the problem and consider the potential consequences of each option.
5. Make a decision: Based on the evaluation of options, make a decision that is consistent with ethical principles and values.
6. Implement the decision: Once a decision has been made, it is important to implement it effectively and communicate it to all stakeholders.
7. Monitor and evaluate: Monitor the implementation of the decision and evaluate its effectiveness. If necessary, revise the decision based on new information or changing circumstances.