Hi!
The word that fits the description given is "Candid".
Candid means truthful and straightforward, often to the point of being blunt or frank. In the given scenario, the friend's response of telling the speaker that their new outfit looks terrible and that they should return it to the store is a candid response, as it is an honest and straightforward answer to the question asked. The friend's apology and explanation that they care about the speaker also suggest that their response was not meant to be hurtful or mean-spirited, but rather a genuine attempt to be honest and helpful.
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