Usability testing is the best study technique for evaluating a mobile app prototype and finding customer pain spots.
Usability testing entails watching users engage with the app prototype and documenting their comments and actions. This can assist the design team in better understanding how users traverse the app, identifying any areas of confusion or frustration, and determining which features are most essential or helpful to users.
Users may be requested to perform particular activities within the app prototype during usability testing, such as joining up for an account or looking for a product. The design team can watch how users handle these activities, find any areas of difficulty, and make design improvements based on feedback.
Usability testing can be done online or in person, based on the preferences and resources of the design team. It is an effective study technique for identifying pain spots and improving the general user experience of a mobile app prototype before it is released.