Question

You're the network administrator for a private college. The college has recently updated their network management to include Azure Active Directory for all users and devices. The college wants all Windows devices to be upgraded to Windows Enterprise. Currently, all the computers are running Windows 10 Education version 1903.

You've been tasked with ensuring that all the devices are upgraded to Windows 10 Enterprise with minimal user downtime.

Which of the following would be the BEST option to accomplish this?

Answer

Log into Azure AD and have the machines upgraded to Windows 10 Enterprise. The computers will upgrade the next time the user logs in.


Schedule a time for each user to bring their laptop to IT so you can back up their files and settings, upgrade Windows, and then restore the files and settings.


Perform an in-place upgrade on each machine.


Configure a provisioning package and have each user apply it to their machine.

Answer 1

The BEST option to accomplish the upgrade to Windows 10 Enterprise with minimal user downtime would be to configure a provisioning package and have each user apply it to their machine.

This option allows users to upgrade their devices to Windows 10 Enterprise at their convenience, without having to bring their device to IT for backup and restore. It also minimizes downtime since users can apply the provisioning package during off-hours or at a time that is convenient for them.

Additionally, using a provisioning package ensures that the upgrade process is standardized and consistent across all devices, which can help avoid potential issues that may arise from performing individual in-place upgrades or having users upgrade their devices independently.

Overall, this option offers the most flexibility and minimal disruption to the users while ensuring a consistent and efficient upgrade process for the network administrator.