If the relationship between AGENT and CUSTOMER were implemented in a hierarchical model, the hierarchical structure could look like the following:
Level 1: Company or Organization
At the top level of the hierarchy would be the company or organization that the AGENT represents. This could be a financial services firm, insurance company, or any other type of organization that provides products or services to customers.
Level 2: Department or Business Unit
At the second level of the hierarchy would be the department or business unit within the organization that the AGENT is a part of. This could include the sales department, customer service department, or any other department that interacts directly with customers.
Level 3: AGENT
At the third level of the hierarchy would be the AGENT who interacts directly with the CUSTOMER. This could be a sales representative, account manager, or any other type of agent who is responsible for managing the relationship with the customer.
Level 4: CUSTOMER
At the bottom level of the hierarchy would be the CUSTOMER who interacts with the AGENT. Each AGENT would be responsible for managing a group of customers, and each customer would be assigned to a specific AGENT.
The hierarchical model would be useful for organizing and managing large numbers of customers within an organization, allowing for clear lines of communication and accountability at each level of the hierarchy. However, it is important to note that not all relationships between AGENT and CUSTOMER may fit into a hierarchical model, and other types of organizational structures may be more appropriate in certain situations.