Question

you are planning your front desk staffing for the afternoon. you estimate that, on average, one front desk associate can serve a guest in 3 minutes. in your busiest hour, you anticipate 200 guests. how many associates to you need, so that you don't fall behind in serving guests?

Answer 1

Planning front desk staffing: In the afternoon, an estimated 200 guests are expected to arrive at the front desk. For every 3 minutes, one front desk associate can serve a guest. It is required to determine how many associates will be required so that guests can be served without falling behind.Explanation:To determine the number of associates required for desk staffing in the busiest hour, follow the below steps:Step 1: Determine the time required for each front desk associate to serve a guest. As per the statement, one front desk associate can serve a guest in 3 minutes.Step 2: Calculate the total time needed to serve all guests.200 guests x 3 minutes = 600 minutesStep 3: Find out how many associates will be required to cover all of the guests without falling behind the schedule.Divide the total time required by each associate's time to serve a guest.600 minutes ÷ 3 minutes = 200 associatesTherefore, to ensure that guests are served on time, 200 associates will be required for desk staffing in the busiest hour.