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A customer calls complaining their laptop wont start what should I say

User Lizza
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1 Answer

11 votes

Answer:

tell them to bring there laptop to you so you can explain how to get them out of situations like those. Or maybe do a video call so the person can show you whats going on and you can take it on from there guiding her on how to fix it...

Step-by-step explanation:

User DjmuseR
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