Step-by-step explanation:
Let's use Zach's weight F = ma
F = 80 (9.81) = 785 N
at constant speed descending a = 9.81 and Zach's weight is still 785 N
As the elevator is slowing to a stop, Zach's apparent weight will increase
a = change in velocity / change in time = 10 m/s / 3s = 3.33 m/s^2
Zach's APPARENT weight will be F = ma where a = 9.81 + 3.33 m/s^2
F = 80 ( 9.81+3.33) = 1051 N