Final answer:
The accuracy of the statements made by the technicians depends on the current policies of Sure Track. Typically, such services are tied to paid subscriptions (like ShopKey Pro) which would support Technician A's claim; however, individual sign-ups could also be possible, supporting Technician B's claim.
Step-by-step explanation:
Two technicians are discussing Sure Track. Technician A says that Sure Track is a paid service that subscribers to ShopKey Pro have access to. Technician B says that anyone can create an individual Sure Track account. The correct statement here depends on the policies of Sure Track at the time the question is being asked, as these can change. Typically, services like Sure Track, which offers detailed repair information and diagnostic data, require a subscription, and it is likely associated with professional auto repair software like ShopKey Pro. If this is the case, then Technician A would be correct. However, if Sure Track has provided an option for individuals to sign up for accounts, then Technician B would be correct.