Final answer:
Servers should always offer free refill drinks to provide excellent customer service and improve customer satisfaction.
Step-by-step explanation:
Servers should always offer free refill drinks as part of providing excellent customer service. In many restaurants, it is standard practice to provide free refills on certain beverages such as coffee, tea, and soft drinks. By offering this service, servers can enhance customer satisfaction and potentially increase the likelihood of customers returning or leaving positive reviews.
It is also a good strategy for making customers feel valued and well-cared for during their dining experience. However, servers must balance attentiveness with discretion to avoid being intrusive when offering refills.