Question

When handling team dynamics, what should the ScrumMaster do?

Select one:
a. Encourage an environment of competition and personal advantage
b. Give clear directives to the team about what they should do and how
c. Empower the team members, within appropriate limits
d. Expect team members to be proactive and each work to their own priorities and objectives

Answer 1

The ScrumMaster should empower team members within appropriate limits and encourage a collaborative and self-organizing environment. They should build trust, improve communication, and avoid being overly prescriptive or directive.

Step-by-step explanation:

When handling team dynamics, the role of a ScrumMaster is to empower the team members, within appropriate limits. The ScrumMaster should facilitate an environment where team members are encouraged to be proactive, collaborate effectively, and work towards the team's objectives in a self-organized manner.

A ScrumMaster should focus on building trust, enhancing good communication, and employing effective negotiation skills to advance the team's collaborative projects. This involves being open, transparent, and not being overly prescriptive or directive to the team. Encouraging an environment of competition and giving clear directives counteract the principles of Scrum, where the approach should be collaborative and self-organizing. Team dynamics in Scrum are about fostering a collective responsibility for the product's development rather than focusing on individual achievements alone.

Therefore, the ScrumMaster should create an environment that promotes problem-solving, emphasizes accountability, and minimizes the need for supervision by encouraging the team to be resourceful and to reach out to each other for support and feedback.