Question

Derek is writing a short report about his findings on the attitudes of custodial employees on the job. The audience for the report is Physical Plant management for the company. Which of the following formats should Derek use?

a) Formal letter
b) Memo
c) Email
d) Executive summary

Answer 1

Derek should use an executive summary format for his report on employee attitudes, as it aligns with business communication standards for managerial audiences.

Step-by-step explanation:

Derek should use an executive summary format for his report about the attitudes of custodial employees on the job. The audience for his report, the Physical Plant management, would expect a concise, yet comprehensive overview of his findings in a professional and formal format. This type of document is standard in business communications when reporting to management, as it provides a synthesized view of detailed information, enabling decision-makers to quickly grasp the essence of the report without delving into the minutiae. Business documents are typically written in a formal style, void of slang and informal language, following a standardized form that ensures clarity and professionalism.