Final answer:
Mark reacted to his brother's behavior by misdirecting his anger towards an innocent server, an example of unhealthy emotional management. Sara chose to remain quiet and smiled sweetly when faced with a difficult situation, which could represent a more productive way of handling challenging interactions.
Step-by-step explanation:
The question relates to the behavior one should exhibit when someone else, in this case Mark's older brother, displays inappropriate actions.
Specifically, it touches upon how Mark directed his anger toward an innocent party—the server—and not his brother. Sara's response to a different situation provides another example of managing interactions with difficult individuals.
Instead of confronting his brother or expressing his anger constructively, Mark chose to be verbally abusive to the server. This is an unhealthy way of coping with anger and can have negative consequences for everyone involved.
Being verbally abusive to someone who is not the source of one's frustrations is both unfair and unjustified. Sister Sara, on the other hand, chose to respond to a challenging situation with silence and a sweet smile, which may indicate she felt it was unproductive to engage in an argument.
This could be seen as a more measured and mature response.
Both instances demonstrate different manners of reacting to difficult situations, and they serve as examples of how emotions can influence behavior.
Analyzing these responses provides insights into how one might effectively manage their emotions and the impacts their actions have on others. Choosing to deal with negative emotions in a healthy way is crucial for personal and social harmony.