Final answer:
The examples illustrate the dual impact of a strategy. "Can lead to higher efficiency" indicates positive outcomes, enhancing productivity. Conversely, "Often results in low morale and customer complaints about service" implies potential negatives, harming employee satisfaction and customer experience. The balance between positive and negative effects underscores the complexity of strategic decisions in organizational management.
Step-by-step explanation:
The provided examples highlight the dual nature of a situation or strategy, demonstrating its potential positive and negative outcomes:
a. Can lead to higher efficiency: This suggests a positive outcome, indicating that a particular approach or initiative has the potential to enhance productivity, streamline processes, or improve overall effectiveness.
Higher efficiency is generally a desired goal in various contexts, such as business, technology, or organizational management.
b. Often results in low morale and customer complaints about service: In contrast, this example indicates potential negative consequences.
Low morale among employees and customer complaints suggest that a particular action or policy may have adverse effects on employee satisfaction and customer experience.
This could be detrimental to the overall success and reputation of a business or organization.
What are the dual nature of a situation or strategy, demonstrating its potential positive and negative outcomes.
Examples:
a. can lead to higher efficiency
b. often results in low morale and customer complaints about service