Final answer:
The most critical aspect of performance management systems is the ongoing dialogue about performance between supervisor and employee. Performance appraisals should aid in improving employees' skills and morale, and 360-degree feedback provides comprehensive assessments from diverse viewpoints.
Step-by-step explanation:
The true statement about performance management systems is that the most important part of the performance management process is the ongoing communication between the supervisor and the subordinate about measurements. This ongoing dialogue ensures that performance management is a dynamic and developmental process, rather than merely a retrospective evaluation.
Performance appraisals are documented several times a year and can include a formal annual meeting to discuss performance. This process is critical for communicating concerns about performance, reinforcing positive behaviors, and discussing rewards or consequences. While in theory, these systems should improve performance and motivation, if misapplied they might be ineffective or cause discontent within the organization's culture.
The 360-degree feedback appraisal is a comprehensive approach that involves multiple perspectives on an employee's performance. This system contributes to the improvement of an employee through feedback and identifies training opportunities.