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Over the long run, competition ensures that organizations who provide superior customer satisfaction will be more successful than those who do not.

a-true
b-false

User Efarley
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Final answer:

In the long run, competition promotes business success through superior customer satisfaction, leading to increased profits and economic benefits. Companies that fail to satisfy customers may lose business to competitors, highlighting the importance of customer-focused approaches.

Step-by-step explanation:

The statement that competition ensures organizations providing superior customer satisfaction will be more successful over the long run is generally considered to be true. Competition fosters an environment where businesses strive to offer better or cheaper products, leading to increased profits and higher income for their employees. This contributes to the benefits to the nation as a whole, as the gains usually outweigh the losses.

Consumer satisfaction is vital because it can lead to repeat business, positive reviews, and word-of-mouth marketing, all of which are crucial for a company's success. Companies that do not prioritize customer satisfaction may see a reduction in profits and may ultimately be driven out of the market by those who do.

It's important to remember that while top executives might prefer operating without competition for higher profits, competition is typically beneficial for consumers and the economy at large as it promotes innovation, quality improvement, and prices that reflect the actual cost of production.

User Silagy
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