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A course instructor implemented a new survey to get feedback from his students on his performance, but he seems to have received lower ratings than previous years. Which of the following surveys was most likely administered by the instructor?

1) A survey to list 20 flaws and 20 strengths
2) A survey to list 5 flaws and 5 strengths
3) A survey to list 20 flaws and 5 strengths
4) A survey to list 5 flaws and 20 strengths

User Binder
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1 Answer

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Final answer:

The most likely administered survey that resulted in lower ratings was one listing 20 flaws and 5 strengths. The survey suffered from imbalance, lack of specificity, and potential response fatigue. To improve the survey, it should be balanced, specific, and streamlined to prevent overwhelming the respondents.

Step-by-step explanation:

If an instructor implemented a new survey to get feedback and received lower ratings than previous years, the most likely survey administered was option 3, a survey to list 20 flaws and 5 strengths. This imbalance in the number of flaws versus strengths could have led to a focus on negative aspects of the instructor's performance, resulting in overall lower ratings.

Three things that were potentially wrong with how the survey was conducted include:

  • An imbalance in the number of positive and negative aspects listed, which could skew results toward a more negative perception.
  • A possible lack of specificity in questions that may not provide actionable feedback for improvement.
  • The potential for response fatigue if students are overwhelmed by the number of points they need to consider, leading to less thoughtful responses.

To improve the survey, one could:

  • Ensure a balanced number of strengths and flaws to provide a more objective viewpoint.
  • Create specific and targeted questions to elicit more actionable feedback.
  • Limit the number of items to prevent response fatigue and promote more thoughtful feedback.

User Langen
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