Final answer:
The most likely administered survey that resulted in lower ratings was one listing 20 flaws and 5 strengths. The survey suffered from imbalance, lack of specificity, and potential response fatigue. To improve the survey, it should be balanced, specific, and streamlined to prevent overwhelming the respondents.
Step-by-step explanation:
If an instructor implemented a new survey to get feedback and received lower ratings than previous years, the most likely survey administered was option 3, a survey to list 20 flaws and 5 strengths. This imbalance in the number of flaws versus strengths could have led to a focus on negative aspects of the instructor's performance, resulting in overall lower ratings.
Three things that were potentially wrong with how the survey was conducted include:
- An imbalance in the number of positive and negative aspects listed, which could skew results toward a more negative perception.
- A possible lack of specificity in questions that may not provide actionable feedback for improvement.
- The potential for response fatigue if students are overwhelmed by the number of points they need to consider, leading to less thoughtful responses.
To improve the survey, one could:
- Ensure a balanced number of strengths and flaws to provide a more objective viewpoint.
- Create specific and targeted questions to elicit more actionable feedback.
- Limit the number of items to prevent response fatigue and promote more thoughtful feedback.