Final answer:
To convey the right tone in a business email, it is essential to consider emotional tone and formality, use professional writing conventions, and ensure clarity and proper grammar.
Step-by-step explanation:
To strike the right tone in a business message while drafting an email, it's important to consider the emotional tone and formality of the communication. The tone should be polite and courteous, maintaining a professional respect towards the reader. Avoiding overly familiar language, jokes, or sarcasm that could be misunderstood without the nuances of face-to-face interaction is crucial. Writing should be clear and adhere to proper grammar, punctuation, and capitalization. Moreover, an email must convey a professional image; thus, using text language or all capitals, which implies shouting, is inappropriate.
Effective verbal and written communication are key to professional success, and this extends to email correspondence with employers or co-workers. Keeping sentences short and well-structured enhances readability and clarity. Seeking feedback on important communications can help ensure the message is comprehensive and professionally presented.
In summary, when composing a business email, be clear, concise, and maintain a professional tone. This includes using standard writing conventions, proper formatting, and reflecting on the potential impact on and perception of the reader.