Question

Managers who train and supervise the performance of nonmanagerial employees, and who are directlyresponsible for producing the company's products or services, are categorized as:

a.general managers
b.middle managers
c.first-line managers
d.team leaders
e.top manager

Answer 1

First-line managers are those who train, supervise, and are directly responsible for the work of nonmanagerial employees producing a company's products or services.

Step-by-step explanation:

Managers who train and supervise the performance of nonmanagerial employees, and who are directly responsible for producing the company's products or services, are categorized as first-line managers. These managers are on the front lines of the business, directly overseeing the work of the employees who actually produce the products or carry out the services. Their role is critical in ensuring that operations run smoothly and efficiently on a day-to-day basis. They work closely with their employees and are involved in the immediate supervision, support, and training of the nonmanagerial staff. Therefore, the quality of their management has a significant impact on employee performance and satisfaction.