Final answer:
True, enrollment forms like the FAFSA must be submitted or cancelled following established procedures, not held indefinitely.
Step-by-step explanation:
True, when handling an enrollment form/application, such as for the Free Application for Federal Student Aid (FAFSA), which is provided by the United States Department of Education, there are established procedures you must adhere to. If a beneficiary asks you to hold their form, you need to politely explain that forms must be submitted or cancelled according to these set guidelines. The FAFSA is a critical process for students seeking financial aid for college, and understanding its completion guidelines is important for both transparency and compliance.