Final answer:
To resolve issues with optical mice, engineers would adjust sensitivity settings, install the latest drivers, and clean the mouse sensor. All these steps can ensure that the mouse operates as intended.
Step-by-step explanation:
When encountering problems with optical mice, engineers would likely take several steps to troubleshoot and remedy the issue. These steps might include:
- Adjusting the sensitivity settings of the mouse to ensure that it is responding appropriately to movement.
- Ensuring that the operating system has the latest drivers installed, which are required for the mouse to function correctly and might include enhancements or bug fixes.
- Cleaning the sensor on the bottom of the mouse to remove any dust or debris that could interfere with its ability to track movement.
Therefore, the answer is d. All of the above. Each of these actions could solve different issues that might be affecting the performance of the optical mouse.