Final answer:
When conflicts arise within an organization, it is important to address and resolve them in a constructive manner. By asking relevant questions, the organization can gather insights and strategies for resolving conflicts and promoting a positive working environment.
Step-by-step explanation:
When conflicts arise within an organization, it is important to address and resolve them in a constructive manner. To do so, the organization should ask questions such as:
- Imagine that members of the team that you manage disagree on how to handle a problem, how would you resolve the situation?
- How did you resolve a situation when you had a difference of opinion with a co-worker?
- Imagine you and a co-worker disagree on how to handle a problem, how would you resolve the situation?
By asking these questions, the organization can gather insights and strategies for resolving conflicts and promoting a positive working environment.