Final answer:
A. Directive
A document that specifies what management wants employees to do is known as a directive, which provides mandatory instructions or orders from an authority.
Step-by-step explanation:
A document that lays out what management wants employees to do is typically referred to as a directive. Directives are official instructions or orders issued by an authority, and they commonly provide clear and authoritative directions or instructions on how something should be done within an organization. Unlike guidelines or protocols, which may suggest or recommend particular actions or procedures, directives usually indicate a mandatory course of action. It is worth noting that the term mandate can sometimes be used interchangeably with directive, although mandates often refer to more formal or legal orders provided by a higher authority.