Question

You are working on your computer when a person from the shipping department delivers a new external solid-state drive (SSD) you ordered. When you plug the drive into your USB port, Windows cannot find a suitable device driver for the drive. To BEST resolve this issue, from which of the following Windows consoles would you access Device Manager?

A. System Configuration
B. Control Panel
C. Component Services
D. Services

Answer 1

To resolve the issue of Windows not finding a driver for an external SSD, access the Device Manager through the Control Panel to manually install or update drivers.

Step-by-step explanation:

When Windows cannot find a suitable device driver for an external solid-state drive (SSD), the best course of action is to access the Device Manager. To do this, you would go through the Control Panel. The Device Manager allows you to see all of the hardware that is installed on your computer, update device drivers, and manage hardware settings. This is the place where you can manually install or update drivers for a new device like an external SSD.