Question

As technology has become more prevalent in the sport industry, most sport organizations have implemented usage of a customer relationship management (CRM) system to manage their databases.

a) True
b) False

Answer 1

It is true that most sport organizations use CRM systems to manage their databases, enhancing customer loyalty and improving decision-making.

Step-by-step explanation:

The question pertains to the use of customer relationship management (CRM) systems in the sport industry. It is true that most sport organizations have implemented CRM systems to manage their databases. CRM systems help organizations store customer data, track interactions, and deliver personalized experiences to enhance customer loyalty and sales. These systems provide a technological edge, enabling the organizations to efficiently analyze tons of data for making informed decisions and to streamline their marketing and customer service efforts.