Final answer:
People tend to resist change for emotional reasons, which sport managers must address by involving and supporting their staff. Analytical intelligence is used for examining trends; joining utilitarian organizations offers tangible benefits; the autonomic nervous system handles exercise responses; informational social influence occurs when answers are unclear or the group is knowledgeable.
Step-by-step explanation:
Although most change happens without major resistance, sport managers have to be aware that people tend to resist change for emotional reasons. This resistance may stem from fear of the unknown, attachment to current processes, or a belief that the change is not in their best interest. It is important for managers to recognize these emotional barriers and address them through clear communication, involvement in the change process, and support to help individuals transition.
As for the provided reference questions:
- When examining data to look for trends, the type of intelligence being used most is analytical intelligence.
- People join utilitarian organizations because they receive a tangible benefit from joining.
- The functional division of the nervous system responsible for physiological changes during exercise, like increased heart rate and sweating, is the autonomic nervous system.
- Informational social influence is more likely under conditions where the answer is unclear or the group has expertise, meaning both options b and c are correct.