Question

What technique did door-to-door salesman use to decrease the change of a customer returning a product?

A) Offering a no-return policy to customers.
B) Selling products at a higher price.
C) Providing a free gift with the purchase.
D) Having customers write down their commitment to the purchase.

Answer 1

Door-to-door salespeople use the technique of having customers write down their commitment to the purchase to decrease the chance of a customer returning a product. The correct option is D.

Step-by-step explanation:

The technique that door-to-door salespeople use to decrease the chance of a customer returning a product is option Having customers write down their commitment to the purchase. This technique is based on the foot-in-the-door technique, which involves getting someone to agree to a small request before asking for a larger one.

By having customers write down their commitment to the purchase, salespeople are increasing the likelihood of the customer following through with the purchase because they have publicly declared their commitment.

Therefore, the correct option is D.