Final answer:
Organizations face challenges in measuring further improvements in IT and business processes due to a lack of long-term follow-up systems and the impact of planning on existing work schedules, as well as poor early design decisions.
Step-by-step explanation:
Organizations striving to improve IT systems and business processes often face challenges when these systems have undergone multiple rounds of enhancement, making it difficult to measure significant further improvements. One reason organizations may struggle with these improvements is the lack of appropriate systems for conducting long-term follow-up evaluations. Another challenge includes setting clear timelines without considering the impact these plans have on the work schedules of dedicated staff, especially in scenarios where there's no additional funding for staff to focus on these new projects. This issue is further aggravated by competing priorities and funding threats, making it challenging for team members to stay engaged.
Innovation, especially in IT systems and business processes, can be incremental or radical. However, poor design decisions made early in the process can set a trajectory that is difficult to alter and which might not meet customer needs effectively.