Final answer:
A hotfix is a specialized software troubleshooting solution provided to address specific customer situations, and it's not distributed widely to all users.
Step-by-step explanation:
A hotfix is a type of software troubleshooting that addresses a specific & individual customer situation and is not likely to be distributed to other customers. Unlike an update, which is meant for general distribution to resolve software issues that affect a broader user base, a hotfix is tailored to resolve a specific problem encountered by a single user or a limited group of users. Hotfixes are usually provided on a case-by-case basis and aren't rolled out as part of the standard update process because they address very particular scenarios that do not impact the majority of users.