Final answer:
In quality improvement, organizations investigate reported errors and track preventable incidents to enhance performance and meet international and federal standards.
Step-by-step explanation:
For quality improvement, claims of errors are investigated and tracking preventable incidents. In the context of business or healthcare quality management, an organization would look into reported errors, which could arise from inherent flaws in processes or systems.
Identifying these errors is important as it allows for the assessment of what preventive actions may be necessary to enhance overall performance and outcomes. Moreover, tracking incidents that are preventable is crucial for creating a safer and more efficient working environment.
In both cases, the goal is consistent improvement, which involves the measurement and research of ongoing practices to ensure they meet not only international and federal guidelines but also the relevant standards of the community served by the organization.