Final answer:
When giving an order to the Guest, it is crucial to be clear, maintain professionalism, and convey respect. Use direct language while being polite and upholding management's authority. Frame instructions clearly, such as prompt returns from breaks, completion of tasks, and commitment to customer service.
Step-by-step explanation:
When giving an order to the Guest, it is important to be clear, concise, and to the point. Ensure you maintain a professional appearance and treat everyone with respect. Use polite language and avoid text language, as this is not proper business communication. For instance, if you're instructing an employee to return from a break, you might say, "Please make sure to return promptly from your break and stay until the end of your shift." This conveys the order respectfully while being clear about the expectations.
Being focused at work is necessary, so when giving orders related to task completion, you might say, "I need you to complete your assigned tasks within the specified time, as this supports the company's overall goals." Additionally, when addressing the importance of customer service, you might communicate, "We're committed to excellent customer service, so please demonstrate a positive attitude and enthusiasm with our guests."
Lastly, always respect the authority of your manager and communicate accordingly. If you're giving an order that was decided by management, you could phrase it as, "Per our manager's instructions, please ensure that you..." which shows respect for the hierarchy and reinforces the importance of the order.