Final answer:
Online banking allows customers to request a new ATM PIN by logging into their account, navigating to the card services section, and following the instructions provided. Banks usually offer a desktop keypad for secure PIN entry to protect against keylogging. Ensuring robust security practices can help safeguard personal information and accounts.
Step-by-step explanation:
How to Perform Online Banking and ATM PIN Request
To perform online banking and request a new ATM PIN, you typically need to follow these steps:
Log in to your online banking platform using your credentials.
Navigate to the section of the website or app dedicated to card services or security settings.
Select the option to request a new PIN for your debit or credit card.
Follow the on-screen instructions which may include verifying your identity and entering a new PIN.
Confirm the PIN update request. Some banks may send a temporary PIN via SMS or email that you must change at an ATM.
Banking institutions prioritize security, often including a virtual keyboard or desktop keypad to enter sensitive information like a PIN. This feature is designed to prevent keylogging malware from capturing your keystrokes.
Additionally, here are some tips to enhance the security of your banking activities:
Protect your credit and debit cards from unauthorized use.
Secure your mailbox to prevent theft of banking correspondence.
Keep your wallet safe and be cautious of your surroundings when accessing ATMs.
Use strong passwords and PINs that cannot be easily guessed.
Install and regularly update anti-virus software on your computer.
Proactively notify your bank when you change your address or phone number to maintain accurate contact details.