Question

A remote user calls a help desk technician asking how to print double-side of pages from a multi-function printer. What should the technician tell to the user to configure in the printer settings?

Answer 1

To print double-sided pages from a multi-function printer, the user needs to configure the printer settings. The technician should instruct the user to open the Printer Properties or Printer Preferences menu and look for options related to duplex printing. Once the appropriate setting is selected, the user can print a document and it should automatically print on both sides of the paper.

Step-by-step explanation:

To print double-sided pages from a multi-function printer, the user needs to configure the printer settings. The technician should instruct the user to open the Printer Properties or Printer Preferences menu, which can usually be accessed by right-clicking on the printer icon. In this menu, the user should look for an option related to duplex printing or double-sided printing. They may need to select whether they want to print on the long edge or short edge. Once the appropriate setting is selected, the user can click Apply or OK to save the changes. Now, when they print a document, it should automatically print on both sides of the paper.