Final answer:
Both the offer to counsel and the refusal should be documented in the patient's file.
Step-by-step explanation:
The offer to counsel and the refusal of the offer should be documented in the patient's file. It is important to have a record of the offer to provide evidence that the patient was given the opportunity to receive counseling. Documenting the refusal is also important as it indicates that the patient made an informed decision to not seek counseling.